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Case management

4.1  General

The Civil Procedure Rules 1998 are ‘a new procedural code with the overriding objective of enabling the court to deal with cases justly’ (rule 1.1(1). With regard to the overriding objective, the Rules impose the following obligations upon the court:

  • to give effect to the overriding objective when it exercises any power under or interprets any rule (rule 1.2);
  • to further the overriding objective by active case management (rule 1.4).

These obligations are mandatory in each case. The court ‘must’ seek to give effect to and further the overriding objective, and ‘must’ do so by ‘active’ case management. It is the elevation of these aspirations into regulatory requirements in order to achieve the overriding objective that is the hallmark of the reforms themselves.

Rule 1.4 contains a list of 12 matters which ‘active case management includes’. These constitute a checklist to be applied in each case subject to the court’s scrutiny and management. Their nature serves to emphasise the ‘active’ nature of the management required, and the obligation to intervene and exercise initiative in the furtherance of the overriding objective. Such an approach is required from the very outset, as demonstrated in particular by the following provisions in rule 1.4(2):

b) identifying issues at an early stage

c) deciding promptly which issues need full investigation and trial and accordingly disposing summarily of the others

d) deciding the order in which issues are to be resolved

g) fixing timetables or otherwise controlling the progress of the case

l)  giving directions to ensure that the trial of a case proceeds quickly and efficiently.’

These requirements are to be discharged by use of the court’s case management powers contained in Part 3, including its power to strike out a statement of case, its power under Part 24 to give summary judgment against a claimant or defendant, as well as its powers under Parts 32 and 35 in relation to evidence in general and expert evidence in particular.

Furthermore, there is the residual power under rule 3.3(2)(m) to ‘take any other step or make any other order for the purpose of managing the case and furthering the overriding objective.’

These powers define the court’s role of proactive case management and, therefore the substantial obligations upon it throughout the duration of a case from inception through allocation, at any pre-hearing stage, at listing and at trial. Each stage requires positive consideration of separate questions. All require the application of the overriding objective and the implementation of the duty to undertake active case management.

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4.2 Pre-allocation Scrutiny

The relevant provisions are continued in Part 26 and Practice Direction 26 (‘PD26’), which provide for automatic transfer of certain defended cases and the allocation of cases to one of the three management tracks.

Pre-allocation scrutiny is a vital stage requiring rigorous investigation to ensure compliance with the Rules, that the issues are identified and that the appropriate orders are made in relation to both allocation and directions.

Consideration is given below to a number of situations encountered at this stage.

4.2.1 One or both parties request a stay

The effect of rule 26.4 is mandatory where all parties request a stay: the court ‘will’ direct that the proceedings be stayed for one month. The claimant must tell the court if a settlement is reached (rule 26.4(4)), but not if no settlement is reached. In that event, the court ‘will give such directions as it considers appropriate’ (rule 26.4(5)). The mere joint request for a stay does not exempt the parties from the requirement to file completed allocation questionnaires.

Power to extend the stay is contained in rule 26.4(4). The procedure and the information which must be given are set out in PD26 paragraph 3. The court will need to be assured that any further stay is justified and in accordance with the overriding objective and the court’s duties, and will be astute to avoid any attempt to procure delay.

4.2.2 The fee is not paid

On occasions, files may be referred  because of non-payment of the ‘allocation fee’, whether by the claimant or Part 20 claimant. The relevant provisions are in rule 3.7.

The requirement in rule 3.7(2) is for service of a notice requiring payment of the fee with the subsequent default provision in rule 3.7(4) whereby the claim shall be struck out automatically.

There is provision for relief in rule 3.7(7), but in conditional terms only - the fee must be paid or the exemption evidence filed within two days of the order granting relief.

The fee is payable whether or not an allocation questionnaire is filed. Dispensing with the questionnaire does not dispense with the fee. It is not so much an allocation fee but a fee payable at that stage by virtue of the fees orders applicable to the High Court and county court.

4.2.3 No allocation questionnaires or only one filed

In that event, the provisions in PD26 paragraph 2.5 apply. The file will be referred to a judge who, when neither party has filed an allocation questionnaire, will ‘usually’ make an order striking out the claim and any counterclaim unless questionnaires are filled within three days from service of the order. Note that this is not a prescribed order, and a different one may be made. There may be circumstances in which the three-day period may be considered too short.

Where one party only files an allocation questionnaire, the options are set out in PD26 paragraph 2.5(2) - either allocating if there is sufficient information, or ordering an allocation hearing.

4.2.4 Inadequately completed allocation questionnaires

In PD26 paragraph 2.3 there is an obligation upon the parties to ‘consult one another and co-operate in completing the allocation questionnaire and giving other information to the court’.

PD26 paragraph 2.2 sets out what a party should do if he wishes the court to consider information which may affect allocation or case management. PD26 paragraph 2.3(2) obliges the parties to ‘try to agree the case management directions they will invite the court to make’.

Vague and non-committal information does not satisfy the duty of the parties to help the court, and is likely to frustrate the court’s case management duties. These are crucial obligations upon the parties and the court will need to be equally astute in relation to default or non co-operation which, if it results in a hearing, will also result in a costs sanction.

4.2.5 Further information necessary

There is power in Part 18 enabling the court ‘at any time’ to order a party to ‘clarify any matter which is in dispute’ or ‘give additional information in relation to any such matter’.

Rule 26.5(3) contains specific power to order the provision of further information ‘before deciding the track to which to allocate proceedings or deciding whether to give directions for an allocation hearing to be fixed’.

If the detailed scrutiny of the statements of case and allocation questionnaires at this stage raises the need for the court to make an order to enable it to allocate, then, in accordance with PD26 paragraph 4.2(2), ‘it will generally make an order under rule 26.5(3) requiring one or more parties to provide further information within 14 days’.

It is crucial to the proper exercise of the managerial function that the court has all of the information it needs and that the parties’ cases are clear and free from the obfuscation of old. If not, orders must be made at this stage.

4.2.6 Statements of case incomplete

Consideration should be given to the requirements in Part 16 in relation to both parties’ statements of case. Note in particular the obligations in:

  • Rule 16.2 - contents of the claim form;
  • Rule 16.3 - statement of value to be included in the claim form;
  • Rule 16.4 - contents of the particulars of the claim form;
  • Rule 16.5 - contents of the defence.

Incoherent claims and bare denials are examples of statements of case which might be struck out wholly or in part. There is the option of giving the offending party the opportunity of providing further information or correcting the omission first.

These are crucial considerations in relation to the early identification by the court of the issues in the case and it will, therefore, insist upon compliance with the rule.

4.2.7 Is transfer required or appropriate?

The provisions in rule 26.2 for automatic transfer of certain defended cases are subject to four requirements and, in particular, that the claim is for ‘a specified sum’ and that the defendant is ‘an individual’. Whilst this is an automatic process, has a case been retained contrary to these provisions?

There is need, also, to consider the general provisions in Part 30 in relation to transfer between county courts or between the High Court, and county court or within the High Court, and whether the court should exercise its powers at this stage. The criteria are set out in rule 30.2.

The provisions in the County Courts Act 1984 and the High Court and County Courts Jurisdiction Order 1991 in relation to transfer still apply and the article 7(5) criteria (financial substance, importance, complexity and expedition) require consideration, remembering that expedition alone cannot be relied upon.

If a case is to be transferred, provision must be made by the diary manager for its listing at the receiving court. There is a practical benefit in early transfer.

4.2.8 Statements of truth have been omitted

Part 22 requires that a statement of case be verified by a statement of truth. Rule 22.2(2) provides that ‘ the court may strike out a statement of case which is not verified by a statement of truth’. This novel requirement reflects a specific recommendation in Access to Justice, that there should be ‘a declaration by or on behalf of the litigant of belief in the accuracy and truth of the matters put forward’. How this requirement should be enforced will be a matter for consideration in each case but it is not to be ignored.

The statement of case remains effective unless struck out, but the party may not rely on the statement as evidence of any of the matters set out in it (rule 22.2(1)).

It would be highly unlikely that an order would be made striking out a case without affording a party the opportunity to correct the omission.

4.2.9 Should the case be disposed of summarily?

PD26 paragraph 5.1 reflects rule 1.4(2) as follows:

‘Part of the court’s duty of active case management is the summary disposal of issues which do not need full investigation and trial’ there are powers under rule 3.4(2) to strike out a case where ‘the statement of case discloses no reasonable grounds for bringing or defending the claim’, or when the case ‘is an abuse of the court’s process or is otherwise likely to obstruct the just disposal of the proceedings’ and to give summary judgment under Part 24.

The remedy is available to claimant or defendant on the ‘whole of a claim or any particular issue’ if they have ‘no real prospect’ of succeeding on or successfully defending the claim or issue. The test is no longer whether there is a ‘triable issue’, but whether there is a ‘realistic,’ as opposed to fanciful, prospect of success (Swain v. Hillman, The Times, November 4, 1999).

PD24 paragraphs 4 and 5 confirm the orders the court may make in relation to summary judgment and that where it appears possible but improbable that a case will succeed, a conditional order may be made.

Scrutiny requires consideration of whether the statements of case warrant the exercise of these powers in pursuance of the court’s obligations in relation to active case management.

4.2.10 Orders by the court of its own initiative

These powers are exercisable by the court on application or of its own initiative (rule 3.3(1)). If so doing, the court may give any person likely to be affected by the order an opportunity to make representations (rule 3.3 (2) and (4)).

Such an order must contain a statement of the right of a party affected by it to apply to have it set aside, varied or stayed (rule 3.3(5)). The application must be made in accordance with rule 3.3(6).

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4.3 Allocating to track

4.3.1 General

Rule 26.7 is concerned with allocating to track, and the specified matters for consideration are set out in rule 26.8(1).

A claim with no financial value will be allocated to the most suitable track, again by reference to the rule 26.8 criteria (rule 26.7(2)).

There is no power to allocate to a lower track without the parties’ consent (rule 26.7(4)). However there is no such restriction precluding transfer upwards of a case.

4.3.2 Valuing the claim

This is the function of the court. Whilst the parties’ views will be an important factor, the decision is for the court (PD26 para. 7.5).

Rule 26.8(2) imposes the obligation upon the court and specifies four items to be disregarded: any amount not in dispute, interest, costs and any contributory negligence. PD26 paragraph 7.4 deals further with and defines ‘any amount not in dispute’.

Where there is more than one claimant, the claims will not generally be aggregated. The largest will generally be determinative (see rule 26.8(3) and PD26 para. 7.7).

Where the court is not satisfied that the value is as a party claims it to be, it will assess it and allocate accordingly, leaving that party to seek to set aside the allocation, or it will order further information from that party under rule 26.5(3) (see PD26 para 7.3(2)).

4.3.3 Is a hearing necessary?

PD26 paragraph 6.1 provides that the court will only hold a hearing of its own initiative if it considers it necessary to do so. This again reflects the obligations of active case management and in particular the obligation in rule 1.4(2)(j) to attempt to deal with the case without requiring the parties to attend court.

4.3.4 Sanctions

PD26 paragraph 6.6 specifically provides for the sanctions the court will usually impose in the event of default in connection with the allocation procedure. Costs will usually be ordered on an indemnity basis and summarily assessed and made payable forthwith or within a fixed period. The court may also provide for strike out in default of payment.

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4.4  Allocation to the small claims track

Rule 26.6 provides that the small claims track (SCT) is the normal track for any claim which has a financial value of not more than £5,000 (rule 26.6(3)).

There are special provisions in relation to personal injury claims the effect of which is that the SCT is the appropriate track only if the overall value does not exceed £5,000 and the personal injury element is not more than £1,000. The personal injury element means for this purpose damages for pain, suffering and loss of amenity; anything else is excluded (rule 26.6(2)).

Similarly, in any claim by a tenant against a landlord which includes a claim for the performance of repair works, the SCT will be the normal track only if the value of those works does not exceed £1,000 and the financial value of any other claim for damages does not exceed £1,000. There is a separate exclusion from the SCT of claims by a tenant against a landlord for harassment or unlawful eviction (rule 26.7(4)).

There is a provision in PD26 paragraph 8.1(1)(d) that a case involving a disputed allegation of dishonesty will not usually be suitable for the SCT.

PD26 paragraph 8.1 gives general guidance about the small claims track. It is intended to provide:

‘a proportionate procedure by which straightforward claims with a financial value of not more than £5,000 can be decided without the need for substantial pre-hearing preparation and the formalities of a traditional trial.’

Suitable cases will include consumer disputes, accident claims, disputes about the ownership of goods, and most disputes between a landlord and a tenant other than those for possession.

Where the parties consent to allocation to the SCT, notwithstanding the value of the claim, it remains a matter for the court to decide whether that is appropriate (PD26 para. 8.1(2)(b)).

4.4.1 SCT directions

Normally, the hearing time will not exceed a day. The obligation is upon the court to give case management directions to ensure the case is dealt with in as short a time as possible. Those directions will generally be given upon allocation.

The directions which may be given are specified in Rule 27.4. There are four options:

1. standard directions with a date for final hearing;

2. special directions with a date for final hearing;

3. special directions with provision for further directions no later than 28 days afterwards;

4. the court may give notice of its proposal to deal with the case without a hearing and invite the parties to agree.

Appendix A to PD27 prescribes standard directions for use generally and in road traffic claims, building disputes, contractual claims, tenants’ claims and holiday and wedding claims.

4.4.2 Preliminary hearings

When may or should the court hold a preliminary hearing? Rule 27.6 provides that it may do so only where special directions are necessary and it appears necessary for a party to attend court to ensure he understands what he has to do to comply, or to dispose of the claim summarily where a party has no real prospect of success  or by striking out a statement of case or part of it.

The court must consider the desirability of limiting expense to the parties.

4.4.3 Disclosure

Part 31 does not apply to the SCT (rule 27.2(b)). What governs disclosure in the SCT are the provisions in rule 27.4 relating to ‘standard’ and ‘special’ directions.

Standard directions will include provision for filing and service of copies of all documents to be relied upon at least 14 days before the hearing.

Careful consideration is necessary at the allocation and directions stage, therefore, as to what, if any, specific special directions may be necessary in a given case for disclosure.

Where the case is one in which there are likely to be certain important documents, a bespoke order will help the small claims track litigant as well as the court and should always be considered.

4.4.4 Experts

By virtue of rule 27.2, the only rules in Part 35 which apply to the SCT are rule 35.1 (duty to restrict expert evidence), rule 35.3 ( experts - overriding duty to the court), rule 35.7 (court’s power to direct that evidence is to be given by a single joint expert) and rule 35.8 (instructions to single joint experts).

However, rule 27.5 places an embargo on expert evidence in the SCT in any form without the permission of the court.

The vital considerations are therefore whether expert evidence is reasonably required to resolve the proceedings. What lies at the heart of the dispute? Is it really an issue about whether the work, if performed as claimed, was in breach of contract, or is the issue one of fact about the performance? If the parties disagree about remedial costs, does the court reasonably require an expert to resolve the issue or can it reach its conclusion without expert advice and thereby discharge its obligations to restrict the evidence, save expense and deal with the case in a way which is proportionate?

If reasonably required, the power exists to direct that evidence be given by a single joint expert in accordance with the provisions in rules 35.7 and 35.8. What in the particular circumstances is the reasonable and proportionate response?

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